Here are some frequently asked questions…
What does PageSuite do?
PageSuite is a leading digital publishing solutions provider, empowering the world’s most recognisable publishers to thrive in the digital age. We deliver cutting-edge eEditions and mobile apps that bring newspapers and magazines to millions of readers across web and mobile platforms. At the forefront of digital transformation, PageSuite helps publishers adapt to today’s challenges, from reducing print days to meeting early print deadlines and everything in between. By combining innovation with deep industry expertise, we enable our clients to enhance audience engagement, extend reach, and future-proof their publishing strategies in an evolving digital-first landscape.
What support do you offer your customers?
PageSuite offers 24/7 customer support, 365 days a year, ensuring our global customers receive help whenever they need it. Our dedicated support team is always available to respond to issues, questions, or urgent requests. Customers can contact our support team through our purpose-built Zendesk platform, which allows you to log, track, and manage support tickets in one place. This ensures clear communication and full visibility of every request.
What size of publisher do you work with?
We work with publishers of all sizes – from organisations producing annual or occasional editions to large national daily titles. Our platform supports newspapers, magazines, and any company looking to publish and distribute content digitally, making it flexible enough to grow alongside your needs.
What level of ongoing support, updates, and maintenance do you provide after launch?
We provide 24/7 support, continuous updates, and ongoing maintenance to keep your Custom App running smoothly and fully compatible with evolving platform requirements. You’ll also have direct access to a dedicated Customer Success Manager (CSM), offering ongoing guidance alongside regular enhancements and proactive support from our team.