Product

Case Study: The Spokesman-Review’s Seamless Migration to PageSuite’s Enhanced Native App Platform

18 July 2025
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Lucy Penn

Chief Revenue Officer

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Client Overview
The Spokesman-Review, the largest daily newspaper in the Inland Northwest, has been a trusted source of local news for over a century. With an expanding digital readership and a commitment to innovation, the publisher recognized the need to modernize its mobile app experience.

The Challenge
As mobile consumption continues to grow, The Spokesman-Review aimed to:

  • Provide a fast, reliable, and engaging mobile news experience
  • Improve personalization and accessibility
  • Seamlessly deliver timely content in multiple formats
  • Empower users with more control over their news experience

The Solution: PageSuite’s Next-Generation Native App
PageSuite worked with The Spokesman-Review to transition their legacy app to our enhanced native app platform. This upgrade introduced a suite of robust features tailored to today’s digital news consumer, including:

Key Features Delivered

  • Custom Newsfeeds: Readers can tailor their homepage by selecting favourite sections, ensuring relevant content is front and center.
  • Daily e-Edition Access: A digital replica of the print edition delivered directly to mobile devices every day.
  • Archived Editions: Full access to past editions of The Spokesman-Review and The Spokane Daily Chronicle.
  • Push Notifications: Timely alerts ensure readers stay informed without missing key updates.
  • Rich Multimedia: Enhanced support for local journalism through podcasts and videos.
  • Personalized Listening Queue: Users can compile a podcast-style playlist of articles to listen to on demand.
  • Audio Accessibility: Articles are now available in audio format to support accessibility and on-the-go consumption.
  • Games & Puzzles: Interactive puzzles and games to increase app engagement.
  • Bookmarks: Save favourite stories, editions, and media to revisit later.

Client Testimonials

“We’re thrilled with the rollout of our new Spokesman-Review app developed in partnership with PageSuite. From the start, our priority was to provide our readers with a smooth, responsive, and reliable mobile experience, and PageSuite delivered. The app’s seamless navigation, lightning-fast load times, and robust security set a high standard for digital news platforms. Beyond performance, we’re equally excited about the ability to offer dynamic content, personalized experiences, and timely updates that keep our readers informed and engaged every day. This new platform strengthens our mission to deliver trustworthy, local journalism in a way that meets the evolving needs of our audience(s).”

Aaron Kotarek, General Manager & Chief Operating Officer, The Spokesman-Review

“Launching the new Spokesman-Review mobile app with PageSuite is a major win for our subscribers. The app provides an array of new features allowing subscribers to experience content in the way that best suits their needs. Upgrades to the experience include push and in app notifications, videos, podcasts and puzzles. One feature that has received an incredible amount of recent praise is the ability for readers to essentially create their own podcast(s) by queueing stories for automated read back. This launch is another step toward providing a top-quality digital experience for our subscribers.”

Tyler Pisani, Senior Director, Audience & Consumer Revenue, The Spokesman-Review

The Result
The migration marked a major step forward in The Spokesman-Review’s digital evolution. The upgraded app delivers on performance and personalization, equipping the publisher with a versatile platform that meets today’s content demands while laying a foundation for future growth.